Is it a free service?

There is no charge for using 311. There is also no additional service assessment or fee that will be collected for 311 by your phone company. However, this is not a free call for pay phone users. Also, depending on your plan, your cellular phone company may charge minutes for this call.

Show All Answers

1. Is it a free service?
2. What if I need to call 311 from outside the city limits?
3. What is 311?
4. When can I call 311?
5. When do I use 311, and when do I use 911?
6. Who can call 311?
7. Why was 311 created?