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1. What is 311?
2. Why was 311 created?
3. Who can call 311?
4. When can I call 311?
5. What if I need to call 311 from outside the City limits?
6. Is it a free service?
7. When do I use 311, and when do I use 911?
8. Anymore information on the 311 Call & Resolution Center?

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1. Who is eligible to obtain a birth certificate copy?
2. What Type of Identification Can I Use to Obtain a Birth Certificate?
3. How Can I Request a Birth Certificate?

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1. Answering a Ticket
2. Payment
3. Trials
4. Traffic Prosecutor
5. License Suspension "Scofflaw"
6. Appeal After a Guilty Verdict
7. Default Convictions
8. Scofflaw/Default Judgment
9. Tickets Issued Before July 1, 2015
10. Adjournments
11. Dismissals on Proof
12. Applicable Fees
13. Annual Reports

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1. I did not receive a copy of summons by mail. Where was it mailed?
2. I cannot afford to pay the summons, can I go on a payment plan?
3. I own the property, but I do not live there. Why am I cited for the violation and not the tenant?

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1. Where do I send hearing request?
2. Can hearing request be made by phone?
3. When is my hearing request due to avoid late penalties?
4. I requested a hearing, why did I receive a notice?
5. I requested a hearing, buy have not heard anything yet. Why?
6. Who can request a hearing?
7. Can I reschedule my hearing?
8. Can I cancel my hearing and make payment instead?
9. I received a Notice of Failure to Appear at my hearing, what do I do now?
10. What if I cannot afford to prepay the fine amount to appeal?
11. What if I cannot afford to pay the fine amount by the due date on the Hearing Disposition?

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1. Where do I send payment?
2. Who do I make the check/money order payable to?
3. Can payments be made by phone?
4. When is my payment due to avoid late penalties?
5. I paid my ticket, why did I receive a notice?

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1. Is it a free service?
2. What if I need to call 311 from outside the city limits?
3. What is 311?
4. When can I call 311?
5. When do I use 311, and when do I use 911?
6. Who can call 311?
7. Why was 311 created?

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1. Who is eligible to obtain a death certificate copy?
2. What Type of Identification Can I Use to Obtain a Death Certificate?
3. What is a lawful right or claim?
4. How Can I Request a Death Certificate?

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1. Who owns the lot after demolition?
2. Does the City of Buffalo sow grass seed after demolition, grading and leveling?
3. Does the City develop lots after demolition, with topsoil, landscaping, etc.?
4. How long is the city responsible for grading and leveling of lots?
5. What about high grass and weeds after demolition?
6. What about using a hose to keep dust down during demolition?
7. Who monitors demolitions?
8. Who assures that asbestos has been removed from buildings that are to be demolished?
9. Can I remove asbestos from my own single family home?

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1. Why should I license my dog?
2. What is the procedure for reporting a dog?
3. Is There Any Fee Exemptions For Licensing My Dog?

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1. Where do I apply for a dog license?
2. Do I have to renew the dog license?

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1. What types of records are available from the Buffalo City Clerks Office for genealogy research?
  • BIRTH – Record must be at least 75 years old. The subject of the genealogy search must be deceased, as proven by the death certificate provided by the applicant. Birth Records starting with the year 1878 are available.
  • DEATH – Record must be at least 50 years old. Death Records starting with the year 1852 are available.
  • MARRIAGE – Record must be at least 50 years old. The subjects of the genealogy search must be deceased, as proven by the death certificates provided by the applicant. Records starting with the year 1877 are available.



For more information, please call Records Management at:
716-874-6402
716-877-0636  [email protected]
716-570-8721
2. What is the fee for a genealogy copy?

The standard fee for a genealogy copy is $22.00 and can be paid by money order payable to the City Clerk. This includes a copy of the certificate, a three-year search of the index, and either a copy of the record or a no record found. When more than a three-year search is requested, the fee is higher.

Period Searched & Fee

  • Up to 3 years: $22
  • 4 to 10 years: $42
  • 11 to 20 years: $62

The fee applies separately to each record requested. For example, the fee for a request consisting of one birth record (1-year search for $22.00), plus one death record (24-year search for $82.00), plus one marriage record (11-year search for $62.00) is a total of $166.00


For more information, please call Records Management at:
716-874-6402
716-877-0636  [email protected]
716-570-8721
3. How Can I Request A Genealogy Copy?

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1. What is Citizen’s Participation Academy?
2. Who can participate?
3. What topics are covered?
4. How do I apply?
5. Have an unanswered question?

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1. Who do I make checks payable to?
2. What is Parking Enforcement's mailing address?
3. How do I dispute the summons I received?
4. I paid my ticket. Why did I receive a bill?
5. My vehicle was booted/impounded. What do I do?
6. Who do I contact if my vehicle has been impounded?
7. When do you have to follow parking regulations?
8. What holidays do you not have to pay at parking meters?
9. How do you know where a bus route is?
10. How do I request a hearing?
11. What do I do if I'm having problems with my bill?
12. How do I dispute a broken meter or a signage problem?
13. What do I do if I lose my ticket?
14. How can I learn more about income executions or bankruptcy?

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1. Who do I make the check payable to?
2. What is the mailing address?
3. How do I dispute the summons I received?
4. I paid my ticket, why did I receive a bill?
5. Who do I contact if my vehicle has been impounded?
6. When do you have to follow parking regulations?
7. How do I pay a parking meter through a mobile device?
8. What holidays do you not have to pay at parking meters?
9. How do you know what’s a bus route?
10. Hearing Information
11. Billing Information
12. How do I to dispute broken meters and / or signage problems?
13. What do I do about booted and / or impounded vehicles?
14. Lost Your Ticket?
15. Income Executions Bankruptcy or Judgments

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1. How many fellows are accepted?
2. What are the deadlines for applying?
3. If I am not enrolled at a post-secondary academic institution, may I still apply?
4. Will I be informed of the receipt of my application?
5. What do I need to provide when applying?
6. What type of references should I list?
7. What type of writing sample should I submit?
8. After I submit my application documents, what is the next step?
9. When will I be notified of my acceptance into the Urban Fellows Internship Program?
10. Does the internship offer credits?
11. What kind of skills are you looking for?
12. What kind of duties will I be asked to perform?
13. When is the starting date of the internship?
14. Can I adjust the length of the internship to fit my needs?
15. What are my chances of employment with the City of Buffalo after the internship?
16. How do I contact the Urban Fellows Internship Program?