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City of Buffalo Press Releases

Posted on: December 15, 2020

Mayor Byron W. Brown Announces Important Updates to Buffalo’s Response to COVID-19 12-15-20

Seal of the City of Buffalo

Buffalo, NY--- Mayor Brown today applauded the arrival of COVID-19 vaccines to the City of Buffalo and Western New York, the start of a turning point in the months-long battle against the global health pandemic. Roswell Park Comprehensive Care Center and Kaleida Health have announced the arrival of initial shipments of the first round of COVID-19 vaccination doses. The vaccination process requires two doses, the second will be administered 21 days after the first. Meanwhile, Mayor Brown continued to call on the community to remain vigilant to reduce community spread and help save lives.

Mayor Brown stated, “The arrival of vaccinations to protect medical workers on the frontlines signals the beginning of a new chapter in our fight against COVID-19. While vaccines are currently in limited supply, we must continue to do our part as a community by taking the necessary precautions to prevent our medical systems from being overwhelmed. We must not let our guard down at this critical stage. We must all follow CDC guidelines.”

Earlier this month, Mayor Brown joined President-Elect Joseph Biden and former President Barack Obama in pledging to take the vaccine on television and social media to promote confidence in its safety.

City of Buffalo User Fee Office operating remotely

In person appointments for the City of Buffalo User Fee office will no longer be available effective immediately. Any resident in need a copy of their User Fee Bill, Change of Address Form or to speak to someone about their bill should contact 851-5370. Copies of bills will be printed and available for contactless pickup in Room 114 at Buffalo City Hall.

FeedMore WNY assists families in need

Mayor Brown, in partnership with FeedMore of WNY, invites families in need to the TBBC Taste of Faith Food Pantry at 594 Winslow Avenue on Wednesday, December 16. From 10 am to 2 pm families can come and pick up an emergency box filled with nutritious items. Drive-up pickup is encouraged but walk-up pickup is also available.

Mayor Brown encourages residents to participate in annual Toy Joy Drive

Mayor Brown and the Police Athletic League of Buffalo, Inc. invite residents to help families in need this holiday season by donating toys or gift cards to the annual Toy Joy Drive. The City of Buffalo is hosting two safe, contactless drop off events in front of Buffalo City Hall at 65 Niagara Square on Wednesday, December 16th and Thursday, December 17th, from Noon to 3pm. You can also arrange to have toys and gift card donations picked up by calling 851-4841.

Help Veterans this holiday season

You have the opportunity to help our veterans this holiday season. WNY Heroes. Inc. is in need of gifts or grocery gift cards to distribute to veterans and their families. For more information on how to sponsor a family or to donate, visit or call 630-5020.


Help shape Buffalo parks

Residents have an opportunity to provide input on the City of Buffalo’s new plan for our parks. Mayor Brown and The Trust for Public Land launched a new online survey for residents to comment directly on the development of the city’s park plan. The city also released the Buffalo Unlimited Activity Book, a fun opportunity for residents of all ages to get creative and share their vision for local parks. The Buffalo Parks Master Plan is a project of The City of Buffalo, The Trust for Public Land, New City Parks, and the Regional Plan Association. The community can find out more about the plan here: Since 2006, Mayor Brown has invested $74 million in parks citywide.

Holiday garbage and recycling collections

This year, Christmas Day and New Year’s Day are on a Friday. During those weeks, Friday garbage and recycling collections will be picked up on Saturday. All other collections remain unchanged.

Sign up for the BuffAlert Parking Updates initiative

More than 3,700 residents have signed up for the new 9am-4pm parking tool to assist residents during snow events in the City of Buffalo. Residents can sign up for the BuffAlert Parking Update initiative by texting JOIN PARKINGUPDATES to 30890. Once enrolled, participating residents will receive a text message or phone call 24 hours before the 9am-4pm Alternate Parking Restrictions need to be enforced for snow maintenance. The program provides residents with notice to move their vehicles in these zones during snow events.

3-1-1 Assisting Residents

Operators at the City of Buffalo’s 3-1-1 Call and Resolution Center are working remotely and are ready to assist residents. If you need non-emergency assistance, please dial 3-1-1. You can also file a report online 24 hours a day, 7 days a week, via the 3-1-1 website.

Supporting small businesses

Resources are available to assist small businesses in the City of Buffalo during the COVID-19 emergency. Businesses interested in expanding outdoor services can do so through the Small Business Social Distancing Initiative (SBSDI). Program participants must adhere to specific guidelines and must obtain a permit to use heaters by contacting the Office of Fire Prevention at 716-851-5333 ext.750. The City also offers additional resources through

Looking for work? Local companies are hiring!

Local job experts continue to help residents impacted by the COVID-19 emergency. If you are looking for a new job, call the Buffalo Employment and Training Center at 856-JOBS. Employment counselors are available for remote one-on-one counseling sessions.

COVID-19 testing available

To find the closest COVID-19 test site near you, visit The map contains a complete listing of all COVID-19 testing sites throughout the City with contact information for setting up an appointment, hours of operation and whether the site requires a prescription for testing.

Help your community by donating blood

Mayor Brown encourages healthy, COVID-19 symptom-free residents to give blood to help maintain an adequate supply. Donating is safe and social distancing precautions are in place to protect donors. To make an appointment or if you are interested in holding a blood drive, visit

Sign up for BuffAlert

Use BuffAlert to stay informed on important information like emergencies and cancellations. You can sign up by texting JOIN BUFFALERT to 30890.

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