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City of Buffalo Press Releases

Posted on: March 18, 2020

Mayor Byron W. Brown Announces Important Updates to Buffalo’s Response to COVID-19, March 18

Seal of the City of Buffalo

Buffalo, NY - Mayor Byron W. Brown and the City of Buffalo continue to work to ensure public safety, prioritize the health and welfare of residents and visitors, and reduce circles of exposure to COVID-19 in our community.

Mayor Brown stated, “I know this is a difficult and trying situation. Our resolve is truly being tested. But we are going to continue to get through by leaning on one another. We are lucky to have such a tight-knit and close community, it is why we are known around the world as the City of Good Neighbors.”



All major telecommunication companies have pledge to the Federal Government that they will NOT disconnect service for the next 60 days due to the lack of payment. This includes Spectrum, AT&T, Verizon, Sprint, T-Mobile and more;

Garbage and recycling collection continue on their regularly scheduled days in Buffalo;

Public Safety remains our priority:

  • Buffalo Police personnel are undergoing training by the Fire Department on how to further protect themselves from infection while continuing to serve our community;
  • Buffalo Police Traffic Officers, Resource Officers and members of the Neighborhood Engagement Team continue to assist Buffalo Public Schools in its massive effort to provide meals to the thousands of children in every neighborhood in Buffalo who relied on school meals for their nutritional needs;
  • Students 18 or younger can receive a hot meal and a breakfast meal to take home each day; Pickup is between 11 am and 1 pm daily and you must bring a bag to carry out meals. For more information call 816-3688;
  • Food trucks will be in Niagara Square weekdays, starting at 11:30 am, to meet the lunch needs for downtown workers;

Reminder to all City workers, essential or non-essential: your pay will be ‘direct deposited’ as it normally is, or sent to you by mail;

All renewals of licenses set to expire while City Hall is closed will automatically continue to be in effect so long as the applicant is in good standing until further notice. The City Clerk’s Office will continue to be available for emergencies by appointment only, including for death certificates, marriage licenses and birth certificates. The contact number is 851-5431;

Licensed contractors can still submit applications to the Department of Inspection Services and make online payments through the City’s website;

Help is now available for those laid off from their jobs as a result of the Coronavirus situation or are currently out of work. The Buffalo Employment and Training Center is an excellent resource for those looking for employment or other forms of assistance. You can make an appointment to speak to an employment counselor by calling 856-JOBS;

If residents are having a difficult time finding food or other basic necessities, there are dozens of food pantries willing to help. We have compiled a list. Find it on the City’s website,;

Local colleges are stepping up to help residents in need of child care. Those centers include:

  • Buffalo State Child Care Center
  • University at Buffalo Child Care Center
  • Erie County Community College; City, North and South Campus
  • The Buffalo Philharmonic Orchestra Office at Kleinhans Music Hall is officially closed. Staff is working remotely;

Effective Thursday, March 19, 2020, the Northland Workforce Training Center, located at 683 Northland, will have the following hours, until further notice:

  • Monday-Friday, 7 am to 5 pm;
  • This does not impact the restaurant, Manna, as it uses a separate entrance for its take-out business; nor does it impact Buffalo Manufacturing Works or SparkCharge;

At this time, the City of Buffalo Division of Parking is working to assist over a dozen businesses who are interested in the City’s On-street Drive-thru program. For more information, email;


All municipal buildings, including City Hall, remain closed to the general public; you can make a payment online by visiting the City’s website or by calling the following numbers:

  • 851-4399 / 851-5716

While park facilities remain closed across the City, parks remain available for passive use;

Completing the Census is still important and having an accurate count will help our City in the recovery phase of this emergency. Go to to fill out your form;

Nearly 10,500 people signed up for Buff-Alert! Get signed up to receive the latest information on emergencies, public service announcements or events by texting Join BuffAlert to 30890;

If you are healthy, feeling well and free of respiratory illness symptoms, donate blood. To make an appointment; visit or call 529-4270;

More than 150 people answered Mayor Brown’s call to volunteer. If you have a vehicle and want to pitch in and help the good work of our community organizations, sign up at and we will help to connect you;

For general questions, email To combat false information, go to the City’s FAQs page about COVID-19 on the City’s website.


Join BUFFALERT: 30890

Erie County COVID Hotline: 716.858.2929

New York State Department of Health: 888-364-3065 

Childcare Resource Network: 716.877.6666 

ConnectLife Blood Donations: 716.529.4270

Senior Meal Services: 716.858.8526 OR 211

Buffalo Impound: 716.851.5369 or 716.851.5832 

Buffalo Public Schools Meal Service: 716.816.3688

Pay City Bill-by-Phone: 888-891-6064 

Buffalo City Clerk’s Office: 851-5431

BETC Unemployment Hotline: 856-JOBS (5627)


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