MUNIS - An ERP Software package purchased from Tyler Technologies M.I.S. Support Team - Daryl Springer, Paul Springer, Janet Sanfilippo, Peter Zingorenko Munis is designed specifically to help the us handle all aspects of government operations with accuracy, transparency, and efficiency. Extended with Munis solution add-ons that bring greater power and flexibility to our ERP platform. The software covers the following major areas: Payroll for all city departments, Buffalo Sewer Authority, Buffalo Municipal Housing Authority covering 4000 employees from 26 different Bargaining Unions General Ledger Accounts Payable Purchasing Accounts Receivable covering billing done for miscellaneous services Budgeting and Appropriation Tax Billing/Sewer Rent Billing and Receivable
RPIS (Real Property Information Software) M.I.S. Support Team - Paul Springer, Peter Zingorenko The software is provided by and maintained by NY State. Database is in Sybase. Housed on a separate server at M.I.S. datacenter. M.I.S. provides user support, data backup and performs major system tasks.
311 CRM - Citizen Service Request Tracking (LAGAN) M.I.S. Support Team - Daryl Springer, Katherine Barker Written in Java and .Net. The database is SQL Server. Keeping track of all service requests filed by citizens into the Mayor’s Hot line or entered through City’s web site. Routing the request to appropriate departments, sending communications to citizens regarding their request.
Case and Contract Management Software M.I.S. Support Team - Daryl Springer, Paul Springer Designed using Share Point Services and SQL Server – This software supports the Law Department for managing cases and contracts.
Assessor Activity Log and Tracking M.I.S. Support Team - Paul Springer, Peter Zingorenko The software tracks the daily activity of Assessors. Designed in MS Access and interfaces with Assessment Database.
Exemption Processing M.I.S. Support Team - Paul Springer, Daryl Springer, Peter Zingorenko The software generates renewal notices for various exemptions. Hand written application forms are scanned for data extraction and compared with current exemption data for changes. Designed in MS Access and interfaces with Assessment Database
Annual Tax Foreclosure Processing M.I.S. Support Team - Frank Honrado, Paul Springer Software is a combination of MS Access database and .Net application The software performs the following functions: Merge data of delinquent accounts from Tax, Water and User Fee Receivables Issue various notices to delinquent property owners Prepares reports for publication in various journals Prepares Property Data to be assigned to search companies for lien holder search Has a web interface for search companies to enter lien holder information online on City’s web site Multiple Notices are sent to lien holders Data is prepared for annual foreclosure auction List of Properties is published on https://buffalo.oarsystem.com/ Individuals / Businesses interested in purchasing properties can register online using a web interface A master Excel database of foreclosure properties and their delinquent property amounts are prepared for auction A wireless network is set up in the Convention Center of 6 laptops for auction processing
Bankruptcy Case Tracking M.I.S. Support Team - Peter Zingorenko The software is designed to track bankruptcy cases related to Tax and User Fee Bills. It interfaces with Tax A/R and User Fee A/R
Tax Foreclosure Auction and In Rem Processing M.I.S. Support Team - Paul Springer, Frank Honrado The software is designed in .Net and manages property auction processes
Parking Enforcement and Towing M.I.S. Support Team - Janet Sanfilippo, Ken Barnes Managing all Parking tickets issued in city. Managing information of all cars towed by city. Inventory of all parking meters and repair history Note – Parking Payments can be paid online through City’s Web Site
Building Permits and Inspections (Infor Public Sector) The City uses a software package purchased from Infor Technologies. M.I.S. Support Team - Joe Strianese Infor Public Sector software handles the permitting processes for all of our building applications, starting from the time a customer applies for a permit. Infor Public Sector uses inspection types to define the different kinds of inspections that we perform, such as mechanical, footing, or roofing inspections. Infor Public Sector then automatically adds the inspections to an application at the appropriate points in its process. Building, Electrical and Plumbing Permits Housing Inspection for Permits or Code violations Housing Court Demolition case tracking and Billing Street Cuts Permits Load Zone Permits Certificate of Occupancy Management Rental Registry Multiple Dwelling Property Management Project Management Case Management Business Licenses Web interface - Citizens can apply for Minor Repair and Electrical Permits on the City’s Web Site and pay using a credit card. Permit is issued on line in PDF format for printing
Miscellaneous Code Enforcement and Adjudication Software M.I.S. Support Team - Ken Barnes, Peter Zingorenko Software is developed in MS ACCESS and keeps track of: Summons issued by Streets department for trash violations Summons issued by City Clerk for unlicensed dogs Summons issued by Fire Department for fire safety violations Summons issued by Dept. of Adjudication for other miscellaneous city code violations
Treasury Payment Processing Software M.I.S. Support Team - Frank Honrado Database is MS SQL Server and software is written in .NET City treasury is the central location to receive payments for all Accounts Receivables. The software performs teller functions and is integrated with all receivables. The software also processes payments submitted electronically by M & T Lock Box operation, Escrow Companies and payment made through the City’s Web Site.
User Fee Billing and A/R Software M.I.S. Support Team - Peter Zingorenko, Daryl Springer Database is on SQL Server and software is written in MS Access. The software manages billing and receivables for Garbage pickup. Note – User Fee payments can be made on line through City’s web site.
Occupancy Tax Receivable M.I.S. Support Team - Frank Honrado Designed in MS Access. Software manages occupancy tax receivable. This tax was levied in 1970 and has only about 4500 unpaid bill remaining
Civil Service Examination and Certification M.I.S. Support Team - Peter Zingorenko Software is in MS ACCESS and manages all civil services exams, applicants, test scores, certified list of passed and approved candidates. Note – We post the upcoming exams on our web site.
Time and Attendance Software - ExecuTime Solution M.I.S. Support Team - Corrie Lucas, Janet Sanfilippo ExecuTime manages time and attendance as well as advanced scheduling, offers our employees self-service functionalities, and allows them to closely manage overtime. Software provides solid integration with numerous time collecting interfaces such as web browsers, time clocks, phone, text messaging, IVR, proximity readers, and biometric. Employees easily clock in or out and access a variety of time and attendance tools. Managers can approve timesheets, resolve exceptions, and handle employee requests on the go. With biometrics, bar code readers, and touch screens, we have the hardware to simplify all your timekeeping needs. It generates standard payroll transactions for all employees. Over 200 time keepers then on bi-weekly basis enter the exception transactions online. It verifies their input based on business rules established for various bargaining unions and calculates earnings.
Vacant Lot Maintenance Tracking M.I.S. Support Team - Ken Barnes, Peter Zingorenko Designed in MS Access - This keeps track of the maintenance schedule and billing for over 4000 vacant lots in the city
Dog Licenses M.I.S. Support Team - Ken Barnes The software package purchased by City Clerk’s office and supported by M.I.S. Written in MS Access. M.I.S. staff designed a web interface for Citizens to renew their dog license on line. The software interfaces with treasury Teller software and miscellaneous Code Enforcement and Adjudication Software.
Marriage Licenses M.I.S. Support Team - Ken Barnes Software Package purchased by City Clerk’s office. https://vitalchek.com/
Birth Certificates and Genealogy Search M.I.S. Support Team - Ken Barnes The issuance of current birth certificates is done through a software package acquired by City Clerk’s Office and Package written in MS Access. Archival of old birth certificates and birth records are done using a combination of scanned document using Laser fiche and database. The scanned birth records can be accessed on City’s web site. Database is on SQL server.
Vehicle Inventory and Fuel Master M.I.S. Support Team - Daryl Springer, Peter Zingorenko This application has an MS SQL Server database of all vehicles owned or leased by the city for its workforce and it interfaces with a software package Fuel Master which keeps track of fuel issuance and usage by the vehicle.
M.I.S. Service Request Tracking - Team Dynamix Ticketing Solution M.I.S. Support Team - Daryl Springer, Frank Honrado, Paul Springer, Kirk McLean As support services have become more complex due to the sophistication of applications and integration of multiple systems, the focus has moved from basic ticket tracking to a more formalized, ITIL-compliant, and proactive approach . Team Dynamix Ticketing Solution is available over the intranet for tracking all service requests submitted to M.I.S. Users can submit and check status of their requests. Software also produces reports of open requests, overdue requests etc.
M.I.S. Equipment Inventory M.I.S. Support Team - Daryl Springer, Ken Barnes Written in ACCESS. Internal software to keep track of all PC, Printers and other equipment supported by M.I.S. It also tracks of OEM warranties and maintenance contracts, software levels.
ArcGIS Enterprise and Desktop Environment M.I.S. Support Team - Ali Santora and Chris Conlee The software environment used to build, maintain, and publish spatial data, maps, and application for departmental support and public use.