Show All Answers

1. Who do I make checks payable to?

Please make checks payable to Parking Violations Bureau.
NOTE: Checks are only accepted for tickets when the Vehicle Registration is not suspended. Checks are NEVER accepted if the vehicle is impounded.  If your vehicle is impounded you must pay cash, Master Card or Visa only.

2. What is Parking Enforcement's mailing address?

For Payments

Parking Violations
P.O. Box 20
Buffalo, NY 14240-0020

For Disputes

Parking Violations
65 Niagara Square
Room 111
Buffalo, NY 14202

3. How do I dispute the summons I received?

You may check off the box for "Not Guilty," mail it to:

Parking Violations
65 Niagara Square
Room 111
Buffalo, NY 14202

We will schedule a time for you to appear and notify you by mail. 

Parking tickets cannot be contested on the grounds that the operator is unable to pay. Also, a ticket cannot be contested solely on the grounds that you believe that the Parking Regulation you violated is unfair.

4. I paid my ticket. Why did I receive a bill?

Look at the bottom line on our bill, entitled "Notice of Impending Judgement." You will see a box listing information pertaining to the summons. Look over to the box entitled "Amount Paid." If the amount in the box corresponds to the amount you paid, you are being billed for one of the following:

• Your payment was late and penalties have been assessed.
• You did not pay the proper fine amount.

5. My vehicle was booted/impounded. What do I do?

If your vehicle has a wheel lock attached or it has been impounded, call the Impound Lot at 716-851-5369 or visit in person at 166 Dart Street.  

To get a breakdown of fees ahead of time please contact the Impound Lot at 716-851-5369. All outstanding summonses and fees against the registered owner and/or titleholder must be satisfied before a vehicle release is given. Please click here for our impound procedures. 

If you received a letter from our auto impound regarding a vehicle you no longer own, please disregard the letter.  It is our responsibility to notify the last titled owner.

6. Who do I contact if my vehicle has been impounded?

You can call the Impound directly at 716-851-5369.

Any outstanding tickets under the registered owners name and / or the titled owner must be paid*.

The vehicle must be registered and insured and all towing and storage charges satisfied in order to obtain a release form.

If the police have a hold on the vehicle you will also need written authorization from the Police Department (Police officer, or DA in charge of the case) in order to retrieve the vehicle.

*Only for impounded vehicles, not for accident vehicles.

7. When do you have to follow parking regulations?

You have to park legally every day of the year; there are no exceptions for holidays.

8. What holidays do you not have to pay at parking meters?

Sundays and Legal Holidays are excluded. Holidays are New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day only.

9. How do you know where a bus route is?

You can visit the NFTA-Metro Website or see the List of Bus Routes, per the NFTA.

From November 1st to April 15th, parking on a Bus Route is prohibited between the hours of 1:30AM-7:00AM.  

10. How do I request a hearing?

Hearing requests can be made by email, phone or by mail. Please include the summons or the bill you have received from us, along with your current name and address. We will notify you by mail of your appointment. You may appear any Tuesday, Wednesday, or Thursday on or before the scheduled date between 9 a.m. and 12:30 p.m. or 2 p.m. and 3:30 p.m. to have your hearing. Hearings cannot be rescheduled. If you want to cancel your hearing and pay, payment can be made by mailing your check or money order for the amount due along with your hearing notice. Payment must be either in person or postmarked by mail no later than the appointed hearing date. If you are the operator of the vehicle but not registered/titleholder, you must bring in written, notarized consent from the owner when you appear for a hearing.

Email: pvboffice@city-buffalo.com

Phone: 716-851-5182

Mailing Address:  Parking Violations Bureau

                             Room 111, City Hall

                             65 Niagara Square

                             Buffalo, NY 14202

11. What do I do if I'm having problems with my bill?

• If you have received a bill and feel you have already paid it, check the paid column on the notice.  If an amount appears, this billing is due to your payment being postmarked after the due date or you did not pay the full amount of your ticket.  You must pay the additional penalty or mail in your notice requesting a hearing.  A determination must be made by a hearing officer.
• If you feel you did not receive the summons listed on the bill, check the information listed.  If all information is accurate, make payment or request a hearing by the due date. Parking Violations Bureau does not grant any payment extensions.
• If the registered owner of the vehicle is deceased, mail in a copy of the death certificate or obituary. If the summons was issued on or before the date of death, the summons will be cleared.
• If the vehicle was stolen, send in a copy of the police report with the date and time the car was reported stolen and date and time the car was recovered.  If the summons was issued between this time frame, the summons will be cleared.

12. How do I dispute a broken meter or a signage problem?

If you have received a ticket at a meter or are disputing alleged sign posting, mail the summons to us with a detailed explanation of the problem along with your current name and address. We will investigate the problem, and the results will be mailed to you with an explanation.

If you are on the street and notice a meter is broken, please contact 311 and let them know the meter number and street it’s located on. They will dispatch an Mechanic to repair any issues. 

13. What do I do if I lose my ticket?

If you received a summons and lost it, and the summons was issued more than 8 days ago, wait until you receive a bill. If the summons was issued within the last 8 days, you need to speak with a representative at Parking Violations Bureau who will supply you with proof of an attempt to address your ticket.

14. How can I learn more about income executions or bankruptcy?

If you have an Income Execution filed with the Sheriff's Department please call 716-858-7807 for information. If you need information regarding tickets under bankruptcy or with judgments filed in court please call Collections at 716-851-4277.

15. List of Parking Violations

Please click here for a list of all Parking Violations in the City of Buffalo