Reopen Buffalo

Mayor Byron W. Brown and The City of Buffalo Office of Strategic Planning are pleased to launch Reopen Buffalo as an online resource for businesses and the community.  Reopen Buffalo will enable businesses and consumers to see critical reopened business information, including hours of operation, services offered, contact information, etc. Additionally, Reopen Buffalo will serve as a communication tool between businesses and City Hall, providing businesses with the latest information about the COVID-19 emergency and the City of Buffalo’s response to adequately restore economic activity swiftly and responsibly. 

The City of Buffalo has and continues to be responsive to the needs of our business community.  While the COVID-19 emergency is unsettling, Mayor Brown wants our business owners to know that our commitment to them is stronger than ever. Our local economy has entered Phase One of Governor Cuomo’s New York Forward reopening plan as of May 19, 2020. Mayor Brown and OSP will be following Governor Cuomo’s guidelines to ensure that our City residents can get back to work without renewing the spread of COVID-19 or overwhelming our local hospital systems. While we begin Phase One of reopening, the City will continue to offer innovative and alternative methods for conducting business, essential businesses will continue operating, and many of our development and infrastructure projects will continue to move forward.

Reopen for Business - Map and DirectoryBuffalo Evening

Mayor Byron Brown has launched a Reopen for Business map and directory to support businesses in the City of Buffalo. 

  • If you are an open business operating in the City of Buffalo and would like to be featured in our Reopen for Business directory, please consider filling out a Reopen for Business Registration Form.

  • If you are looking for open businesses in the City, please make use of the directory and map below

Reopen Buffalo Map (Full View Link)

  • Important business updates will be provided from the Mayor’s Office of Strategic Planning. Please select the option to sign up to receive these weekly updates on our registration form.
  • The City of Buffalo Office of Strategic Planning (OSP) remains virtually operational Monday through Friday 8:30 AM to 4:30 PM, offering guidance and support with the emerging and immediate needs of the business community. If you wish to update your business information or have other business-related questions, please contact 311 or, if outside the City limits, 716-851-4890. Please give up to 36 hours for any business information changes.
  • For businesses that are already listed in our directory and have not filled out a registration form just yet, please do not contact 311. We ask that you fill out a Registration Form and we will update your information.

Reopen Buffalo Directory (Full View Link)

New York Forward

Western New York has met all seven public health metrics for reopening and has initiated Phase One as of May 19, 2020.

Industries Reopening in Phase 1: Retail (limited to curbside or in-store pickup or drop off), Manufacturing, Wholesale Trade, Agriculture, Forestry, Fishing & Hunting.

  • For more details on New York Forward’s phased reopening plan, and for a full breakdown of industries opening in each phase, please visit the New York Forward website.  

  • New York Forward’s website has information and helpful resources outlining the regionally and industry-based reopening process. Western New York businesses can consult the resources on the site to prepare for reopening.
  • The New York Forward website also includes a Reopen Tool Lookup through which businesses can input their County and NAICS code to determine whether or not they are eligible to reopen, and the public health and safety standards with which they must comply.

  • Please reference New York State’s Regional Monitoring Dashboard for up-to-date public health metrics in Western New York and other regions in New York State. Please visit NY Forward’s Metrics to Guide Reopening New York page for more information on these reopening metrics. The Office of Strategic Planning will be updating this information as regional reopening progresses.

Business Health and Safety Guidelines for Reopening

  • The Buffalo Niagara Partnership (BNP) has launched the Keep Buffalo Niagara Working initiative to help you in planning to reopen your business as safely as possible while continuing to protect your employees and customers during the COVID-19 pandemic. Please fill out a form here to download BNP’s free reopening guide.
  • NY Forward has industry specific reopening guidelines for employers and employees here. These guidelines apply to both non-essential businesses reopening and essential businesses previously permitted to reopen.
  • All businesses must read and affirm their individual industry’s reopening guidance.
  • Per NYS Department of Health, re-opening business and essential businesses must develop a written Safety Plan outlining how its workplace will prevent the spread of COVID-19.
  • A business may fill out the business safety plan template to fulfill the requirement, or may develop its own Safety Plan. This plan does not need to be submitted to the state for approval, but must be retained on the premises of the business, and must be made available to state and local health authorities in the event of inspection.
  • Please incorporate NY Forward’s reopening guidance when developing your business Safety Plan as well as standards applicable under federal law, including the Occupational Safety and Health Act. Please reference OSHA’s standards for COVID-19 page.
  • Also, according to executive order 202.16 issued by Governor Cuomo, any employees who are present in the workplace shall be provided and shall wear face coverings when in direct contact with customers or members of the public. Businesses must provide face coverings to employees at their expense.

  • For additional health and safety tips, please visit our Health Resources tab.

Small Business Social Distancing Initiative

Mayor Byron W. Brown has formed a working group, chaired by Councilmember Joel Feroleto, to plan how the City can facilitate the use of public outdoor spaces by small businesses and restaurants so they can implement physical distancing protocols during Phase Three of New York Forward, reopening quickly, safely and in compliance with pertinent guidelines. The working group also includes key stakeholders who expressed an interest in this issue, as well as designees from pertinent City departments.

The working group’s first task will be to develop an application process for small businesses and restaurants seeking to use streets, sidewalks, and other public or other outdoor space to meet social distancing requirements and operate their business. The application process will be made available on June 1st.

For more details about the Small Business Social Distance Initiative, please see the press release here.

Please consider registering your business with Reopen Buffalo to receive important business updates from the City including the Small Business Social Distancing Initiative. 


While certain projects are not going forward at this time, the City of Buffalo is continuing with affordable housing projects, public works projects, and certain private development projects. Not only are these important projects for our communities and economy, these are important sources of employment. 

The Department of Public Works will move forward with planned infrastructure and capital improvement projects for 2020:

  • This year, the City is devoting approximately $3.5 million in CDBG funds to improve our parks, curbs and sidewalks, and City facilities.

  • City of Buffalo’s 2020 Residential Street Paving season is currently underway. As part of a nearly $10.5 million investment, 120 streets will be paved citywide. 

  • Buffalo Water is investing $29.5 million in capital improvement projects this year to continue to ensure that we are delivering safe and clean water. 

  • Buffalo Sewer is in its 6th year of its 20-year long term control plan and has spent $170 million on capital improvements to the City’s sewer system and the Bird Island Treatment Facility.

The Buffalo Urban Renewal Agency (BURA) is currently overseeing $73.4 million worth of affordable housing projects with $3.9 million in funding coming directly from BURA HOME dollars. These projects include Jefferson Avenue Apartments, Fillmore Avenue Apartments, Trinity One Apartments, Westminster Commons, Mt. Aaron Village, and Polly Jean Suites. We are very excited to see the longstanding impact these affordable housing projects will have on our community.

BURA will be announcing funding for new affordable housing projects very soon. Additionally, over the next three weeks, Mayor Brown will continue making announcements for several significant private development projects. We will be posting updates regarding private development projects to this web page. 

The Broadway Market

The Broadway Market is an essential business and remains open accordingly. The Market has instituted precautionary measures to facilitate social distancing. For more information on these precautionary measures, hours of operation, and other updates, please visit the Broadway Market website.

Small Business and Restaurant Support

On-Street Drive-throughs for Buffalo small businesses and restaurants will continue. Establishment owners can contact the Parking Department for guidance on establishing parking zones for pickups and its deliveries by emailing 

If you are a restaurant that is currently open, please fill out a registration form to be featured in our Reopen for Business directory.

City Permits and Licenses Available Electronically

Since physical local government offices are closed, the Department of Permits & Inspection Services (DPIS) has developed a new web-based application in conjunction with idtPlans to manage our projects for plan review. You may register and send in your applications for electronic plan review here

For permits that do not require plan review, you may access the City’s epermit page here.

Connecting Businesses to Resources

The City of Buffalo has created a Business Assistance tab on its new COVID-19 website to provide you with business-related resources and guidance during this difficult time.

The NY Forward Loan Fund (NYFLF), announced by Governor Andrew M. Cuomo, will begin accepting pre-applications. The $100 million fund is a new economic recovery loan program aimed at supporting New York State small businesses, nonprofits and small landlords as they reopen after the COVID-19 outbreak and NYS on PAUSE. New York State Homes and Community Renewal (HCR) has additional guidance here. If you are a small landlord, please visit this page for more information.

This is a time for communication and collaboration between our economic development community. We are participating in the Erie County Business Taskforce, which has been formed to provide immediate and targeted business assistance to local businesses struggling to respond to the effects of the COVID-19 pandemic. The task force has collaborated with the Buffalo Niagara Partnership to release a Business Impact survey. Data and information from this survey will help inform our team on what actions are needed to move forward to best help our impacted businesses.The Buffalo Niagara Partnership has released the results of the survey here.

Our economic development office continues to work with microenterprise groups throughout the City of Buffalo such as the Westminster Economic Development Initiative (WEDI), LISC WNY, Small Business Development Center (SBDC) at SUNY Buffalo State, Pursuit Lending, and others. We encourage our small local businesses to reach out to these organizations as they are providing various types of business assistance and guidance during these troubling times.

Mayor Brown stays committed to serving Minority and Women-Owned Enterprises(M/WBE) in our community. During the ongoing pandemic, the Beverly Gray Business Exchange Center will operate virtually to assist our small businesses on Buffalo’s East Side and throughout Western New York. You can contact the Beverly Gray Business Exchange Center by email: and by phone: 716-342-3620.